Alarms & Response


Smhart Security Alarms & Response  

Response services.

Smhart Security provides a wholistic protection package that raises the standard on reaction services in South Africa. What is included in your subscription?

Proaction officers

Smhart believes in the gathering of intelligence, identifying high risk areas and deterring potential threats before they become present. Our proaction officers will be out on the streets looking for any unusual activity and act as a deterrent to any threats.

Armed Reaction officers

These committed individuals will make sure that your property and family are safe. These officers are constantly in contact with their controller at headquarters during their response so that we can ensure every detail is observed and attended to. They are the friendly faces that are willing to go the extra mile, give them a call directly and they are happy to check up on your dogs, make sure your doors are locked or attend to any other concern.

Tactical Control Unit (TCU)

An elite squad of highly-skilled highly-motivated human assets that are dispatched to deal with any extraordinary situations. This team has only one instruction: protect and extract our clients and their property safely by any means necessary. 

Included in their skillsets:

  • Crowd control / anti-riot
  • VIP protection
  • Client extraction
  • Farm protection
  • High speed pursuit 
  • Risk management 
  • Asset protection
  • And other

Instant Call Activation

Our Control Rooms are available 24/7. You can call them to activate your alarm.

Outdoor Sensors

We offer outdoor sensors. It is vital for the alarm to go off before the criminals enter your property. With our high response rate, we can get to you before there is a treat. 

Safe Word Activation

We make use of safe words. We can hear if there is a threat or if you are being held hostage. 


All Boundary Access

We do a free risk assessment during our installations at your premises. When our response units roll out to an alarm, we make sure to have a look inside and not only peak over the walls. 

Full Report

You can get free incident reports and see your opening and closing times for your premises. 

No Holding Back

Our team is trained, experienced and equipped. We will not hold back for anything and do whatever we can do keep you safe

Head Office

4 Disa Ave, Jeffreys Bay, 6330
Eastern Cape, South Africa

Office Hours

Mon-Fri: 8am - 5pm
Control Room: 24/7

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